Shipping policy
Shipping Costs Overview
All shipping costs are calculated based on the total order weight and the respective destination country.
| Country | In-store pickup | DPD / OmnivaParcel machines | 0–1.99 kgDPD delivery | 2–4.99 kgDPD delivery | 5–9.99 kgDPD delivery | 10–29.99 kgDPD delivery | 30 kg and upDPD delivery |
|---|---|---|---|---|---|---|---|
| Latvia | For free | €2.99 | €4.99 | €5.99 | €6.99 | €9.99 | €13.99 |
| Lithuania | — | €4.99 | €7.99 | €9.99 | €9.99 | €14.99 | €29.99 |
| Estonia | — | €4.99 | €7.99 | €9.99 | €9.99 | €14.99 | €29.99 |
| Country | 0–1.99 kgDPD delivery | 2–4.99 kgDPD delivery | 5–9.99 kgDPD delivery | 10–29.99 kgDPD delivery | 30 kg and upDPD delivery |
|---|---|---|---|---|---|
| Australia | €19.99 | €29.99 | — | — | — |
| Austria | €13.99 | €16.99 | €19.99 | €29.99 | €149.99 |
| Belgium | €13.99 | €16.99 | €19.99 | €29.99 | €149.99 |
| Bulgaria | €15.99 | €19.99 | €34.99 | €89.99 | €199.00 |
| Croatia | €15.99 | €19.99 | €24.99 | €29.99 | €199.00 |
| Czechia | €13.99 | €16.99 | €19.99 | €29.99 | €149.99 |
| Denmark | €15.99 | €19.99 | €24.99 | €29.99 | €199.00 |
| Finland | €13.99 | €16.99 | €19.99 | €29.99 | €149.99 |
| France | €15.99 | €19.99 | €44.99 | €69.99 | €199.00 |
| Georgia | €15.99 | €19.99 | €24.99 | €29.99 | €199.00 |
| Germany | €13.99 | €16.99 | €19.99 | €29.99 | €149.99 |
| Greece | €15.99 | €19.99 | €34.99 | €89.99 | €199.00 |
| Hungary | €15.99 | €19.99 | €24.99 | €29.99 | €199.00 |
| Iceland | €15.99 | €19.99 | €24.99 | €29.99 | €199.00 |
| Ireland | €13.99 | €16.99 | €19.99 | €29.99 | €149.99 |
| Italy | €13.99 | €16.99 | €19.99 | €29.99 | €149.99 |
| Luxembourg | €15.99 | €19.99 | €24.99 | €29.99 | €199.00 |
| Netherlands | €13.99 | €16.99 | €19.99 | €29.99 | €149.99 |
| Norway | €15.99 | €19.99 | €24.99 | €29.99 | €199.00 |
| Poland | €13.99 | €16.99 | €19.99 | €29.99 | €149.99 |
| Portugal | €15.99 | €19.99 | €24.99 | €29.99 | €199.00 |
| Romania | €15.99 | €19.99 | €34.99 | €89.99 | €199.00 |
| Serbia | €15.99 | €19.99 | €24.99 | €29.99 | €199.00 |
| Slovakia | €13.99 | €16.99 | €19.99 | €29.99 | €149.99 |
| Slovenia | €13.99 | €16.99 | €19.99 | €29.99 | €149.99 |
| Spain | €15.99 | €19.99 | €39.99 | €59.99 | €199.00 |
| Sweden | €15.99 | €19.99 | €24.99 | €29.99 | €199.00 |
| Switzerland | €19.99 | €29.99 | — | — | — |
| Ukraine | €15.99 | €19.99 | €24.99 | €29.99 | €199.00 |
| United Kingdom | €19.99 | €29.99 | — | — | — |
| United States | €19.99 | €29.99 | — | — | — |
How do I return my order?
Customers have 14 days to return orders from the date the order is delivered, for a full refund or exchange.
You have 3 options to return an order:
1. You can return the order to our store at the following address:
Our Store: Dzelzavas street 120g, Riga, LV-1021
Phone: +371 26 222 282
Working hours:
Monday – Friday: 10:00 – 17:00 (GMT +3)
Saturday – Sunday: Closed
2. You can return the order by courier delivery to our store address.
EVELO SIA, Dzelzavas str 120G, Riga, LV1021, Phone +37126222282
3. Send or drop off the parcel at an Omniva parcel locker – Omniva Riga T/C Sāga parcel locker.
Receiver: EVELOSTORE, Phone +37126222282, Parcel locker: Omniva Riga T/C Sāga
Payment refund will be processed within 14 days after the returned item has been received back.
